Thank you for shopping with us! We want to ensure you have a seamless and enjoyable shopping experience. Below, you’ll find important information about placing orders, tracking your order, and making returns.

Placing an Order

To place an order, simply browse our selection of products and add the items you love to your cart. Follow the prompts to provide your shipping address and payment information. Once your order is confirmed, you’ll receive an order confirmation email with details about your purchase.

Order Tracking

We understand the excitement of awaiting your new items. After your order is processed and shipped, you’ll receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment as it makes its way to your doorstep.

Return Policy

We want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer a straightforward return process.

Eligibility for Returns

• Items must be returned within 14 days of the purchase date.
• Items must be in their original condition, with tags and packaging intact.
• Some items, such as personalized products, may not be eligible for return due to hygiene reasons. Please check the product description for details.

Initiate a Return

To initiate a return, please follow these steps:

1. Log in to your account on our website.
2. Navigate to the “Order History” section.
3. Locate the order containing the item you wish to return.
4. Select the item and follow the prompts to submit a return request.

Return Shipping

Return shipping costs are the responsibility of the customer, unless the item received was damaged, defective, or incorrect. We recommend using a trackable shipping method to ensure your return reaches us.

Refund Process

Once we receive your returned item and verify its condition, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please allow up to 2-14 business days for the refund to reflect in your account.

Contact Us

If you have any questions about our order and return policies, feel free to contact our customer support team.